It has struck me when browsing and reading people's Upwork profiles, that the algorithm-only approach of judging the quality / expertise / professionalism on display in a profile, does not really suffice to surface the best professionals (by which I mean me, obviously).
The question that struck me (even in a world of AI-everything), is why is there no human judgment of what a good profile is (aside from the occasions where there is this, i.e. Expert Vetted).
I realise that Upwork can't read and assess all profiles. But they can do that for Top-Rated Plus and maybe even Top-Rated, too. And maybe even it's a service you could chuck connects at and pay for (pay for an expert review of your profile & a professional manual grading – e.g. after making significant and careful updates to various profile areas).
I know the algo is designed to surface new freelancers too, but I'm seeing some weird results in Talent Search which are occurring consistently and are seemingly not the result of rotation (one profile with two lines of text & no portfolio, certs or anything else (whilst some job history) consistently ranks as the no.1 pick in my country within my field).
It just strikes me there needs to be a human element. Or, AI could certainly achieve some kind of 'assessment / judgment' profile grading on a schedule, on profile changes, or upon request; with a human vetting available for top-level freelancers or also upon request.
This could be something which is quite heavily weighted in the algo.
I know I'm proverbially spilling these words into the wind on here... but this algo feels old and not really all that fit for purpose, and doesn't seem to be surfacing some really good talent, judging from posts on the old board and on this forum, too.
Would like to see Upwork innovating in the Talent Search / algo area with some positive & meaningful intent. There could even be opportunities for them to sell more Connects (their real & actual business)!
