Clients are now overwhelmed with emails

dsmgdesign

I'm an Upwork freelancer, agency, and client...and very active with hiring and earning. I posted a job today (the first in about 1 or 2 months), and am now getting inundated with emails. Each time a freelancer submits a proposal, I get an email from Upwork. This is going to annoy the heck out of clients, pushing some clients away. I planned on posting on Upwork's official community board - only to find it no longer exists. Thanks to Petra's post on reddit, I found this forum. Anyway, maybe it's a good thing that clients will get an email after every freelancer submits a proposal. Maybe not. Thoughts? Concerns? Post them here. Send them to Upwork.

Alexandra

dsmgdesign It's meant to make life easier for you because you don't have to go to the UW platform or app to view the proposals/quotations. But if it annoys you, use the settings feature to customise your emails (as Petra has suggested). It's just like in the offline world where you have to opt out of receiving advertising materials through the post (e.g. by sticking a note on your mailbox).

Tiffany

Now? That's been going on for several years. That's why I keep trying to tell freelancers that it's meaningless that a client has visited the job posting.

dsmgdesign

Tiffany Yes, now...I am now getting notifications. I never before received an email each time a freelancer sent a proposal, and I've posted over 40 jobs.

Petra

You can control which emails you get in your notification settings.

Eve

I never receive any emails from Upwork. Not as a freelancer and not as a client. I opted out from all of that long time ago.

Tiffany

dsmgdesign Interesting. I wonder if they changed their default settings or something. I haven't hired on Upwork in a couple of years and was routinely bombarded with the emails you describe for 2-3 years before that. Sometimes I'd get more than one email about the same applicant.

Kelly_E

Oh my goodness, really? I've been asking them to send emails when freelancers send proposals for years! I may pop back over to Upwork and send some proposals (haven't bothered in a month or so) just to see what difference this makes!

(YES, everybody, I CAN see how it might be overwhelming. But I also know the proportion of people who pop a listing in, and never interact with it again, is huge. Upwork has needed to do something about that, and about people who don't understand the UI and think the top few is all the proposals there are and if they don't like 'em, they walk away. Sure, they could fix the interface, but let's not wish for the stars...)